Pharmacovigilance & Compliance

Through our role as distributor, as a responsible link in the chain that ensures the delivery of medicines from manufacturer to pharmacy, we implement rigorous pharmacovigilance measures throughout the entire distribution chain.
This role involves continuous responsibility in monitoring, identifying and evaluating any risks associated with the use of medicines.

We apply strict measures for verifying product authenticity and comply with European serialization requirements, contributing to securing the pharmaceutical chain.

We are committed to continuously monitoring the safety of distributed products, ensuring an efficient system for collecting and analyzing information regarding adverse reactions. Any safety signal is treated promptly, through a structured process of reporting and transparent management, in strict accordance with national and European regulations in force.

In this regard, we actively collaborate with competent authorities and partners in the pharmaceutical chain to ensure a rapid and accurate exchange of information regarding medicine safety.

Farmacovigilenta - large
We also constantly invest in training responsible pharmacists in order to maintain a high level of competence and compliance in all pharmacovigilance processes.

For reporting adverse reactions or information related to product safety, you can contact us by e-mail: farmacovigilenta@genco-pharm.eu.